What personal information about customers does testrigor.com gather?
The information we learn from customers helps us personalize and continually improve your experience at testrigor.com. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you, improving our service, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses testrigor.com or advertisements and other content served by or on behalf of testrigor.com on other Web sites.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from testrigor.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
What about cookies?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features based on who you are.
Does testrigor.com share the information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries testRigor Inc controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include, sending e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries, or business units. In addition, we may engage in negotiations regarding mergers, financings, acquisitions or dissolutions, transactions or proceedings involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In such transactions or negotiations, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
Protection of testRigor Inc and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of testRigor Inc, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information. Disclosures Applicable Only To TestRigor’s “Free Public Plan” or Test Suites you choose to make public: Not withstanding the disclosures above, you should understand that if you sign up for our “Free Public Plan,” or on test suites you have chosen to make public all information that you provide to us in connection with that product, including information you provide to us during the sign-up process except your own password to enter testRigor, information you use or generate through your use of that product, and usernames and passwords used by you to access system under test, will be made publicly available. You should keep this fact in mind when you sign up for our “Free Public Plan” and create usernames and passwords in that environment. We may display this information on our public website, including the landing page of our website. If you have any questions regarding the use of information you provide to us in connection with our “Free Public Plan” product, please contact us as described below.
What security measures have we implemented?
We take security very seriously, that’s why we are SOC2 compliant. We maintain measures intended to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, we use Transport Layer Security (TLS) protocol, which encrypts information you input, to protect information you submit via our Services. And we encrypt all the data at rest.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Unfortunately, despite these efforts, no security measures are failsafe and we cannot guarantee the security of your personal information.
What about third-party advertisers?
testRigor does not display Third-Party advertisements on testrigor.com at this time.
What information can I access?
testrigor.com gives you access to a broad range of information about your account and your interactions with testrigor.com for the limited purpose of viewing and, in certain cases, updating that information. The list of information you can access will change as our Web site evolves.
California Shine the Light DisclosureUnder California Civil Code Sections 1798.83-1798.84, California residents can request and obtain from us once a year and free of charge a list of all third parties to which we have disclosed certain personal information covered by the law during the preceding calendar year for the third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at sales(at)testrigor.com. If you are a California resident and would like a copy of this notice, please submit a written request to: sales(at)testrigor.com. We reserve the right to confirm your California residency before processing these requests.
What choices do I have?
As discussed above, you can always choose not to provide information, even though it might be needed to use a service or to take advantage of such testrigor.com features as Your Profile. You can add or update certain information on pages such as those referenced in the “Which Information Can I Access?” section. When you update information, we usually keep a copy of the prior version for our records.
We will keep your personal information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All personal information we retain will remain subject to the terms of this Privacy Notice. Please note that if you request that your personal information be removed from our databases, it may not be possible to completely delete all of your personal information due to technological and legal constraints.
Are children allowed to use testrigor.com?
testrigor.com does not sell products for purchase by children under the age of 13, and we do not intentionally gather personal information from visitors to our website who are under the age of 16. If you believe that we may have collected any personal information from a child under 16, please contact us.
Terms of service, notices, and revisions
If you choose to visit testrigor.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Service, including limitations on damages, resolution of disputes, and application of the law of the state of California. If you have any concern about privacy at testrigor.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Terms of Service will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
Examples of information collected
Information You Give Us: You provide most such information when you search, post, participate in a questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through testrigor.com; provide information in your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire; provide employer information when opening a corporate account; participate in Discussion Boards or other community features; provide and rate Answers. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information. We do not store your full credit card information details. This information goes directly to our payment provider, however we do store parts of this information for your convenience.
Information from Other Sources: Examples of information we receive from other sources include updated address information from third parties, which we use to correct our records and communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment,or other services; search results and links; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access: Examples of information you can access easily at testrigor.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, phone, company, industry); some payment settings; and your Profile.
Notice of Privacy Practices with Respect to Protected Health Information
The following notice is only provided to health care providers or those who are “covered entities” under the Health Insurance Portability and Accountability Act (“HIPAA”), to the extent that you may consider providing any individual’s protected health information (“PHI”) or personally identifiable information (“PII”) to us.
As a virtual testing platform, we require that you (1) mask, aggregate, or anonymize any sensitive information you would provide us with the purpose of running test cases, or (2) only use fictitious data in our test cases, and (3) do not upload or utilize any real individual’s PII or PHI on testRigor’s platform, systems, or services, via any browser, API, or any other means. However, we may permit you to utilize real PHI or PII in test cases for special consideration. If so permitted by us, we will protect the privacy and/or security of any real PHI as required under the HIPAA and, if applicable, in the ways as required under the Business Associate Agreement entered into between us.
Do not track
testRigor’s website does not currently respond to Do Not Track (DNT) signals. For more information about DNT, you can visit www.allaboutdnt.com.
You can contact us at the following: privacy(at)testrigor.com.
Last Updated: 12/14/2022.