How to Automate Resolving Customer Complaint Testing
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Automating testing is an important aspect of software development. It helps to ensure that software systems function as intended and that any changes made do not break existing functionality. One common scenario that developers may want to automate testing for is Resolving Customer Complaint. There are several ways how to do it. The simplest and most effective is to use testRigor with steps written in plain English. This will allow you to achieve several goals at the same time:
- Test stability - as soon as the Eglish-level description stays true test won't fail
- Collaboration - anyone, including Product Managers, Engineers, Manual Testers, etc. will be able to understand the script and review/contribute to it
- It can be written even before functionality is released
- Minimal maintenance is required. No changes are needed until the specification changes
The example of the test for Resolving Customer Complaint in testRigor is this:
login
click "Customer Service"
click "Customer Complaints"
click "Open Customer Complaints"
click "James Gatsby"
click "Solved"
click "Confirm"
check that page contains "Success"
check that page doesn`t contains "James Gatsby"
As you can see, the steps are easy to understand and self-explanatory.
This allows developers to write test cases quickly and efficiently, reducing the time and effort required for testing.
In conclusion, automating testing for Resolving Customer Complaint is essential for ensuring the quality and stability of software systems. By using testRigor to write test cases in plain English, anyone can achieve several goals at once, including test stability, collaboration, early testing, and minimal maintenance. If you are interested in trying out testRigor for yourself, you can create a free account and start writing test cases today.
