Turn your manual testers into automation experts! Request a DemoStart testRigor Free

How to Automate Assign Ticket Testing

Automating testing is an important aspect of software development. It helps to ensure that software systems function as intended and that any changes made do not break existing functionality. One common scenario that developers may want to automate testing for is Assign Ticket. There are several ways how to do it. The simplest and most effective is to use testRigor with steps written in plain English. This will allow you to achieve several goals at the same time:
  • Test stability - as soon as the Eglish-level description stays true test won't fail
  • Collaboration - anyone, including Product Managers, Engineers, Manual Testers, etc. will be able to understand the script and review/contribute to it
  • It can be written even before functionality is released
  • Minimal maintenance is required. No changes are needed until the specification changes
The example of the test for Assign Ticket in testRigor is this:
login
click "Tickets"
click "Open Tickets" if exists
click "The assignee was unable to reach client due to internet malfunction"
check that page contains "none" or "..." or " " next to "Assign to"
click "Assign to"
enter "James Gatsby" into "Name"
click "Save" or "Submit"
check that page contains "Ticket Updated"

As you can see, the steps are easy to understand and self-explanatory.

This allows developers to write test cases quickly and efficiently, reducing the time and effort required for testing.

In conclusion, automating testing for Assign Ticket is essential for ensuring the quality and stability of software systems. By using testRigor to write test cases in plain English, anyone can achieve several goals at once, including test stability, collaboration, early testing, and minimal maintenance. If you are interested in trying out testRigor for yourself, you can create a free account and start writing test cases today.

Related Articles

How to do desktop testing using testRigor?

With testRigor, you can test more than just web applications on your desktop. This tool supports testing native desktop ...

How to do audio testing using testRigor?

During end-to-end testing, you might come across various scenarios requiring you to check if audio is playing correctly, like ...

How to work with tables using testRigor?

Tables can appear on the website when search data are populated, financial planning tools/ inventory management systems are used, ...