 |
SocialEpoch SCRM is a leading CRM for WhatsApp designed for lead generation, managing communities, sales, and support. The platform allows users to run multiple WhatsApp accounts (up to 10) simultaneously. Key features include: bulk messaging, multilingual support, user persona creation and editing, and efficient contact and group management options. It offers data synchronization and allows easy import, export, and organization of customer information.
The tool helps you target your customers effectively through group broadcast and exporting group members. The platform tracks the customer journey from lead acquisition and follows up on their behavior in the CRM. You can follow-up with customers and share information within your team effectively.
The smart chatbot feature is available 24/7 to handle customer inquiries and collect information from prospects automatically. Tasks can be assigned to team members as required to ensure timely service for every client.
SocialEpoch SCRM also includes a range of marketing tools for WhatsApp. You can create a website quickly, customize your e-business card, and choose from a vast array of content templates. The platform is also equipped with AI prospecting technology that leverages big data to identify and reach potential customers on WhatsApp efficiently.
Professional support is available to assist with any inquiries or problems using the platform.
All CRM systems are ultra-flexible and meant to be tailor-made for your organization’s unique needs and processes. If you want to set up SocialEpoch WhatsApp CRM for your business or already have it, here is the news. It might get tricky with time because they release updates, new patches, and configuration changes every now and then. So, you have got to make sure that all the custom tweaks you have made still work after these updates.
Traditionally, these checks are run manually by QA teams or a few assigned team members. With your organization’s growth, the SocialEpoch WhatsApp CRM workflows get complicated, and the volume of data being handled also turns massive. Manual testing could be time-consuming and prone to errors. Plus, it’s hard to cover everything with manual checks, given the vast breadth of the system.
That is where test automation comes in to save you from all this validation chaos. It can save you a ton of time and make sure everything runs smoothly, with minimum effort. But, of course, it is not all sunshine and rainbows. There are some challenges:
Constant Updates and Maintenance: CRM systems like SocialEpoch WhatsApp CRM keep evolving and growing, so your automation scripts might break when they release new changes. So, you have got to keep an eye on these changes and have the test scripts updated and maintained accordingly. What an overhead!
Complex UI: The power of CRM systems lies in their ability to handle complex business workflows. Consequently, it reflects on its user interface with dynamic object IDs, nested iFrames, and detailed object trees. Automating it with traditional automation tools is like solving a puzzle; now and then, it will put you in a tight spot.
Custom Reports: The reports here are tailor-made for your specific needs, and automating them with legacy test automation tools requires your engineers to have expertise in programming skills.
Test Data: Handling massive data and sensitive information is a big deal. You need to be super careful with it. Requires using test data management to extract, mask, edit, and maintain the test data.
Skilled Engineers: You need smart people who know their way around automation tools and coding. Finding and keeping them can be a real challenge.
But wait, keep hope. Fortunately, here is a solution: testRigor, an absolute game-changer!
It is like your AI buddy who speaks English and creates tests just like a human would.
With testRigor, you can:
- Let anyone in your team build test automation in plain English, regardless of their technical skills. It is super easy to use because it is a no-code solution. Use the power of generative AI to build robust test cases quickly in plain English.
-
Say goodbye to worrying about new SocialEpoch WhatsApp CRM updates and versions that keep breaking your tests. testRigor is smart and adapts automatically, saving you tons of time.
Unlike other test automation tools, testRigor does not rely on detailed implementation specifics like XPath/CSS locators. Moreover, testRigor’s self-healing capabilities automatically incorporate these new changes in the test scripts and result in unparalleled stability, saving you countless weekly maintenance hours. - Manage your test data like a pro. It can generate all sorts of data (we have built-in 50+ test data types), which is perfect for testing complex workflows containing email, phone numbers, names, URLs, credit card numbers, SSNs, Google authenticator codes, etc.
- Quickly test sending and receiving emails, SMS, phone calls, etc. You can easily test file upload, download, and check file content, which is quite a task using manual testing or traditional test automation.
- Make teamwork and collaboration a breeze with its expansive integrations. Everyone in your team can understand and contribute to the tests using plain English.
login create new lead go to leads check that table at row containing stored value "lastName" and column "Status" contains "Created"
To see testRigor in action with SocialEpoch WhatsApp CRM, just fill out the form below:
Thank you for your request. Please select date and time for a demo.
