Quality Assurance Director is one of the key roles in an organization. Their main task is to define and promote a quality mindset across the entire team. The main objective of the QA Director is primarily focused on implementing and maintaining high-quality standards and policies, compliance, and regulatory procedures to ensure that customers’ expectations are …
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Zendesk offers a variety of cloud-based software products focused on customer service, sales, and overall customer communication. Zendesk provides a suite of software-as-a-service (SaaS) products that help businesses improve their customer interactions. Conceived as a software company aiming to simplify the customer support process, Zendesk introduced a cloud-based customer service platform that centralized customer interactions …
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