Runo Call Management CRM Testing
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The present-day mobile CRM solution employs SIM-based calling for functions such as telecalling, tele-sales, telemarketing, and outbound sales. Included is a cost-free auto dialer option along with enhanced user permissions. This mobile CRM for outbound sales enables your workforce to stay productive while on the go, eliminating the need for laptops, desktops, or dialers by using a well-equipped mobile application.
It manages all business interactions – from phone calls and emails to meetings – and tracks each prospect till closure, complete with real-time managerial reports.
What separates us from competitors is our intuitive user interface, the flexibility it offers for remote work, and its capability to virtually keep track of team performance.
Features
– You can opt for ‘Click to Dial’ or ‘Auto dial’ within the app avoiding manual dialing.
– The app tracks outgoing and incoming team calls
– Manages recordings of business calls
– Handles missed calls
– Provides real-time input and output performance reporting
– Gives live updates on the calling/sales team
– Sends timely notifications for follow-ups/callbacks
– Integration with various lead sources such as Facebook and website forms
– It integrates with several CRMs including LeadSquared, Zoho, and Freshsales
– Also integrates with WhatsApp and Email
– Allows bulk data allocation to team with advanced data allocation system
– Automatically syncs follow-ups with Google calendar to send calendar invitations
– Allows multiple campaigns and processes within the same app
– Provides caller identification along with previous interactions with the lead during the call
– Available on Android, IOS, and web versions
Why Choose Runo ?
– GSM sim as a calling medium, making it cost-effective
– Offers unlimited calls (including recordings) and interactions
– Has an easy-to-use interface
– Provides highly encrypted data for data security
– Comes with a built-in CRM
Start today with a 10-day free trial.
All CRM systems are ultra-flexible and meant to be tailor-made for your organization’s unique needs and processes. If you want to set up Runo Call Management CRM for your business or already have it, here is the news. It might get tricky with time because they release updates, new patches, and configuration changes every now and then. So, you have got to make sure that all the custom tweaks you have made still work after these updates.
Traditionally, these checks are run manually by QA teams or a few assigned team members. With your organization’s growth, the Runo Call Management CRM workflows get complicated, and the volume of data being handled also turns massive. Manual testing could be time-consuming and prone to errors. Plus, it’s hard to cover everything with manual checks, given the vast breadth of the system.
That is where test automation comes in to save you from all this validation chaos. It can save you a ton of time and make sure everything runs smoothly, with minimum effort. But, of course, it is not all sunshine and rainbows. There are some challenges:
Constant Updates and Maintenance: CRM systems like Runo Call Management CRM keep evolving and growing, so your automation scripts might break when they release new changes. So, you have got to keep an eye on these changes and have the test scripts updated and maintained accordingly. What an overhead!
Complex UI: The power of CRM systems lies in their ability to handle complex business workflows. Consequently, it reflects on its user interface with dynamic object IDs, nested iFrames, and detailed object trees. Automating it with traditional automation tools is like solving a puzzle; now and then, it will put you in a tight spot.
Custom Reports: The reports here are tailor-made for your specific needs, and automating them with legacy test automation tools requires your engineers to have expertise in programming skills.
Test Data: Handling massive data and sensitive information is a big deal. You need to be super careful with it. Requires using test data management to extract, mask, edit, and maintain the test data.
Skilled Engineers: You need smart people who know their way around automation tools and coding. Finding and keeping them can be a real challenge.
But wait, keep hope. Fortunately, here is a solution: testRigor, an absolute game-changer!
It is like your AI buddy who speaks English and creates tests just like a human would.
With testRigor, you can:
- Let anyone in your team build test automation in plain English, regardless of their technical skills. It is super easy to use because it is a no-code solution. Use the power of generative AI to build robust test cases quickly in plain English.
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Say goodbye to worrying about new Runo Call Management CRM updates and versions that keep breaking your tests. testRigor is smart and adapts automatically, saving you tons of time.
Unlike other test automation tools, testRigor does not rely on detailed implementation specifics like XPath/CSS locators. Moreover, testRigor’s self-healing capabilities automatically incorporate these new changes in the test scripts and result in unparalleled stability, saving you countless weekly maintenance hours. - Manage your test data like a pro. It can generate all sorts of data (we have built-in 50+ test data types), which is perfect for testing complex workflows containing email, phone numbers, names, URLs, credit card numbers, SSNs, Google authenticator codes, etc.
- Quickly test sending and receiving emails, SMS, phone calls, etc. You can easily test file upload, download, and check file content, which is quite a task using manual testing or traditional test automation.
- Make teamwork and collaboration a breeze with its expansive integrations. Everyone in your team can understand and contribute to the tests using plain English.
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To see testRigor in action with Runo Call Management CRM, just fill out the form below:
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