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Zoom Testing

Zoom has gained popularity since the COVID-19 pandemic and has become the go-to option for conducting virtual meetings. It is a versatile platform that caters to diverse communication needs, offering features beyond video conferencing. It empowers businesses, educational institutions, and individuals to connect, collaborate, and achieve their goals in a virtual environment.

Integrating Zoom into your business

You might be looking to make Zoom part of your business in the following ways

  • Integrating Zoom products into your application
  • Using Zoom to carry out business activities
  • Creating apps to add to the Zoom App Marketplace

Integration typically involves both front-end and back-end development work. Depending on your application’s platform, you’ll use web technologies or mobile development languages for the front end. You can choose from a wide range of server-side languages for the backend to interact with the Zoom API or SDKs.

Zoom offers developers the following to achieve this.

  • Zoom SDKs (Software Development Kits): The Zoom SDK offers the most comprehensive features and control over the Zoom experience within your app. It offers SDKs for different platforms, including iOS, Android, Windows, and macOS. These SDKs allow you to build your own custom Zoom client within your application, enabling users to join or start meetings directly within your app. You would need programming knowledge in the language specific to your target platform (e.g., Swift for iOS, Kotlin or Java for Android).
  • Zoom API: The Zoom API is part of the Zoom Developer Platform. Zoom APIs allow you to interact with Zoom functionalities like scheduling meetings, managing users, and accessing meeting data programmatically. You can use the API to create meetings, manage users, and perform a host of other operations. The Zoom API is RESTful and can be accessed using any programming language that can make HTTP requests and parse JSON responses. This approach suits server-side integrations where you don’t need to embed the Zoom experience directly within your app.
  • Zoom Webhooks: Webhooks can receive real-time notifications about events within your Zoom account, such as when a meeting starts or ends. You can use this information to trigger actions within your system, like updating a database or sending user notifications.
  • Zoom Marketplace Apps: If your integration needs are common (e.g., scheduling meetings from a web app, integrating with a calendar service), you might find that there’s already an app in the Zoom Marketplace that meets your needs. You can use these apps directly or as a reference point for building your integration. Zoom Apps provide a more straightforward way to integrate basic functionality like displaying information or capturing user input within the Zoom interface. They require less coding compared to the Zoom SDK but offer less customization.
  • Zoom Video SDK: For applications that require more control over the video and audio experience without the full Zoom meeting UI, Zoom offers a Video SDK. This allows for creating applications with Zoom’s video conferencing capabilities but with a fully customizable interface.

Testing Zoom integrations and apps

Once you’ve integrated Zoom into your business or created an app for the Zoom App Marketplace, you must test it. Testing your code at different levels through unit, integration, and end-to-end testing will be an excellent way to ensure good-quality integrations.

Besides these techniques, you should consider other non-functional testing techniques like performance and security testing.

Unit testing Zoom integrations and apps

You can write test cases that focus on singular outcomes through unit testing. This means that each unit test case focuses on a single outcome of a unit of code, like a function or a class, and is, hence, smaller and lighter than the other testing forms.

You can use standard unit testing frameworks available for your development languages, such as JUnit for Java, pytest for Python, or Jest for JavaScript. You can mock Zoom API responses using libraries like Mockito for Java, unittest.mock for Python, or jest.mock for JavaScript to test how your application handles various API responses. These frameworks allow you to isolate and test the functionality of your code logic independently.

Integration testing Zoom integrations and apps

Integration testing involves testing the interaction between your application and the Zoom APIs or the embedded Zoom SDK functionality. You can use the same frameworks as unit testing to simulate interactions between your code and Zoom’s functionalities. This involves mocking the Zoom API responses or setting up a test environment with a separate Zoom account for testing purposes. While direct support from Zoom might not be available, you can do the following.

  • Use real Zoom accounts to perform actions through the API and verify the application behaves as expected.
  • Employ API testing tools like Postman or software libraries like REST-assured for Java to test API integrations.
  • Simulate SDK events, if possible, depending on the SDK’s capabilities and the programming environment.

End-to-end testing Zoom integrations and apps

End-to-end testing for applications integrating Zoom can be more complex, as it involves testing the entire application flow, including the Zoom interactions, from the user’s perspective. In these scenarios, you should opt for tools that can handle such UI-based testing in an easy way for testers to work with.

Zoom offers a sandbox environment for developers. This environment allows you to test your Zoom App or integration without impacting production data or user accounts. While not explicitly designed for automated testing, it can be helpful for manual testing and simulating various scenarios.

You can find some good options in the market for automating end-to-end testing. One such tool that can work wonders for your QA is testRigor.

testRigor for end-to-end testing

Since Zoom is such a versatile application that can be integrated with almost any kind of application, you need an equally robust testing tool to keep up with it. This is where testRigor comes into the picture. It is an AI-based, cloud testing platform that makes automating all types of end-to-end, functional, regression, UI, and even API test cases easy for everyone.

Here are some reasons why it shines out from the crowd.

  • Easy test creation: Not just developers but even manual testers and other team members who are not proficient in coding can work with this tool due to its simplistic test case creation using plain English language. There are no hidden clauses requiring you to code these English statements or write XPaths for the UI elements. Just tell testRigor what to do, like you would tell another human, and testRigor will do it. It is the perfect human emulator.
  • Test everything with a single tool: With testRigor, you can test across platforms, browsers, and devices and even test native mobile and native desktop apps. This comes in handy when working with a platform like Zoom that can integrate with almost any type of application.
  • Bare minimum test maintenance: testRigor uses AI to make your test maintenance woes minimal, and allow you to spend your time and energy on creative test case writing.
  • Easy testing of real-world test scenarios: testRigor’s powerful test library supports testing real-world scenarios like 2-factor authentication, SMS, email content, audio testing, video testing, comparing screens, uploading files, and more. All of this is possible using plain English statements.
  • Intuitive test reporting: This tool captures every single step of test execution and gives screenshots and video recordings for the same, making it very easy to know what the test execution looked like. You will also find additional developer information and error information appended to each test step, as and when necessary.
Here’s what a test case looks like in testRigor.
click on “Check appointments”
schedule an appointment using Zoom //reusable rules

The command ‘Schedule an appointment using Zoom’ is a reusable rule that you can define. testRigor allows you to deem a sequence of commands as a rule and use it across multiple test cases. The steps that create the reusable rule are also written in plain English.

There’s a lot more you can do with testRigor. Take a look at its complete features list over here.


With Zoom, you can achieve a lot – video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Whether you’re integrating Zoom into your app or building one for the Zoom Marketplace, you can utilize Zoom’s resources to aid and fast-track your development.

Add a holistic testing tool to the mix, and you’ll have an application that will be suitable for the current market needs.

Join the next wave of functional testing now.
A testRigor specialist will walk you through our platform with a custom demo.
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